ATLANTA, GA — Score one for the federal government – a mortgage servicer is sending homeowners across the country, pursuant to a consent order, a bit of good news just days before Christmas: a piece of mail entitled GRAHAM V SERVIS ONE QSF. It is a settlement check in restitution for alleged violations of RESPA and Regulation X.
The case was filed regarding poor and/or inadequate documentation, errors, omissions, and other problems regarding homeowners’ applications for assistance due to hardship.
You can see the full Consumer Financial Protection Bureau press release at the following link: https://www.consumerfinance.gov/about-us/newsroom/bureau-settles-bsi-financial-services/
You can view or download the Consent Order from the following link: https://www.consumerfinance.gov/documents/7699/cfpb_servis-one-inc-BSI-financial-services_consent-order_2019-05.pdf
While the settlement checks are not large, they are still bring a small bit of joy to struggling homeowners in need of extra cash for the holidays.
December 24, 2020